How to Tell If Your PC Has a Virus — And What to Do
Most infections are silent. By the time you notice something is wrong, the malware has often been running for weeks.
Warning Signs of Infection
Performance signs:
- PC is suddenly very slow for no reason
- High CPU or RAM usage even when idle (check Task Manager)
- Fan running loud constantly
Behaviour signs:
- Browser homepage changed without you doing it
- New toolbars or extensions you didn’t install
- Ads appearing on websites that didn’t have them before
- Programs opening or closing on their own
Security signs:
- Antivirus disabled and won’t turn back on
- Windows Defender or Firewall turned off
- Accounts getting suspicious login alerts
What NOT to Do
- Do not pay any “support” popups — these are scams, not real Microsoft alerts
- Do not call numbers shown on screen — legitimate companies don’t show phone numbers in virus alerts
- Do not run random “removal tools” you find from a Google search — many are malware themselves
- Do not format immediately — data recovery becomes harder and it may not even be necessary
Correct Removal Steps
Step 1 — Disconnect from the Internet
Unplug the ethernet cable or turn off WiFi. This stops the malware from sending your data out or downloading more.
Step 2 — Boot into Safe Mode
- Hold Shift and click Restart from the Start menu
- Go to Troubleshoot → Advanced Options → Startup Settings → Restart
- Press 4 to boot in Safe Mode
Most malware cannot run in Safe Mode, making it easier to remove.
Step 3 — Run Windows Defender Full Scan
- Open Windows Security from Start
- Click Virus & threat protection
- Click Scan options → choose Full scan
- Click Scan now and wait — this takes 30–60 minutes
Step 4 — Run Malwarebytes (Free)
Windows Defender misses some things that Malwarebytes catches.
- Download Malwarebytes Free from malwarebytes.com (on a clean device, transfer via USB)
- Install and run a full scan
- Remove everything it finds
- Restart normally
Step 5 — Change Passwords
After cleanup, change passwords for:
- Email accounts
- Banking apps
- Any account you logged into on the infected PC
Do this from a different device if possible.
If the Infection Is Severe
Some ransomware and rootkits cannot be removed without a clean Windows reinstall. Signs it’s too deep:
- Ransom note or files encrypted
- System won’t boot properly even in Safe Mode
- Antivirus completely uninstalled/blocked
In these cases, bring it in. We handle full virus removal, data rescue, and clean reinstalls.